You are here: 12. Micronet ECOM

12. Micronet ECOM

 

List of Amendments

Date

Description of change

Manual section updated

April 2021

Added new FAQs

"What is the recommended size and format for images on the web?"

"I am a user from a central debtor. How do I change companies?"

"Can customers change the sort order of items returned by price from high to low and low to high?"

"How do we set up credit card surcharges for ECOM?"

"How do we know if an order came via ECOM?"

April 2021

Added information about the characters that can be entered in the Order Number field

"Delivery Confirmation and Payment"

March 2021

Added a note about displaying price breaks in the item details panel

"Standard Item Panel"

December 2020

Added the Hide Global Pricing option to the user settings

"Adding Users"

November 2020

Added information that you can press Enter or Tab to add lines on the Quick Add panel

"Manual Quick Add"

August 2020

Added a step for updating the company settings

"Admin"

August 2020

Documented the new Company Settings feature

"Company Settings"

July 2020

Added a fourth option for calculating freight

"Delivery Confirmation and Payment"

"How is freight charged on orders?"

July 2020

Removed references to HARMONiQ outstanding orders

"My Account"

"Backorders"

July 2020

Removed the reference to HARMONiQ sites

"List View"

"Grid View"

July 2020

Removed the reference to the Micronet Online Ordering system (MOO)

"Introduction"

July 2020

Added a note that minimum order values are compared against an order's ex-GST total

"Can we set minimum order values per debtor?"

June 2020

Added a note that Upcoming Shipments can be added to the item details panel, and mentioned that images can now be displayed in the middle of the panel as well as at the top or bottom

"Item Details Panel"

"Unit Pricing Item Panel"

"Tile Company Item Panel"

"Multi Warehouse Item Panel"

"Serial Number Quantities Item Panel"

June 2020

Added a new FAQ on setting minimum order values per debtor

"Can we set minimum order values per debtor?"

June 2020

Added information about displaying multiple warehouses in the Tile Company Item Panel

"Tile Company Item Panel"

April 2020

Updated the description of what happens when you log out of ECOM

"Logout"

April 2020

Added a Hide Special Pricing check box on the Admin screen so that recommended retail prices can be hidden from specific users

"Adding Users"

"Maintaining User Details"

April 2020

Added a note about the ability to add the Show Alternates button if required

"Item Details Panel"

"Unit Pricing Item Panel"

"Tile Company Item Panel"

"Multi Warehouse Item Panel"

"Serial Number Quantities Item Panel"

March 2020

Added a note that you can log in as a guest user if there is a Guest User button on the login screen

"Logging in to Micronet ECOM"

March 2020

Added a new topic on logging in as a guest user

"Guest Login"

March 2020

Added a new stock on hand display option to display additional low stock options

"Stock on Hand Display Options"

"Option 5"

March 2020

Added a note that you can also view specials on the Promotions screen

"Favourites"

"View Specials"

March 2020

Added more information to the Promotions screen and added a search bar

"Promotions"

March 2020

Added notes that backorders are outstanding orders in HARMONiQ

"My Account"

"Backorders"

February 2020

Added a new Promotions button on the navigation bar

"Promotions"

February 2020

Added the ability to restrict allowable warehouses per debtor

"Can we set allowable warehouses by debtor?"

February 2020

Added the ability to hide products on an ECOM site from specific debtors

"Can we hide products from debtors?"

October 2019

Added the Show Available Products Only check box on searches so you can select to only display products with stock

"Searching for Items"

June 2019

Added a note to the Multi Warehouse item details panel that it can be configured to display price breaks

"Multi Warehouse Item Panel"

June 2019

Added information about forcing replication when changing the Web Enabled flag on products

"Replication"

May 2019

Added a note that ECOM now checks for a customer's excluded products in HARMONiQ, preventing users from specific customers from ordering those products

"List View"

"Grid View"

March 2019

Added a note that only one line of Special Instructions is allowed on an order

"Delivery Confirmation and Payment"

December 2018

Added a note that Micronet staff can configure the Multi Warehouse item details panel to display price breaks for non-FIFO items

"Multi Warehouse Item Panel"

November 2018

Updated the description of the Edit User check box on the Admin screen which can now only be seen by higher level users

"Adding Users"

November 2018

Added a new user permission – Hide Category Tree – which can be assigned to hide the category tree for specific users

"Adding Users"

November 2018

Changed the note relating to on hold debtors placing orders; the subject of the confirmation email now reminds them that they are on hold

"How does Micronet ECOM handle customers whose account is on hold?"

October 2018

Updated the screenshot showing the default permissions that are ticked when you create a new user

"Adding Users"

July 2018

Added default field lengths when importing new users from a CSV file, as well as a note that user imports can be scheduled to run automatically

"Import Users"

July 2018

Added the Search Site Wide button which is displayed on the Favourites, Specials and Contracted Products screens when a search returns no results

"Favourites"

"View Specials"

"View My Contracted Products"

July 2018

Added a new user permission – Enable Purchasing – which can be assigned to allow users to save orders but not submit them

"Adding Users"

June 2018

Added a section on adding new users to Micronet ECOM using either the Quick Add feature or by importing users from a CSV file

"Importing Users / Quick Add"

May 2018

Added new options for generating and exporting payment reports

"Log Reports"

"Saving a Payment Report to PDF"

"Saving a Payment Report to Excel"

May 2018

Updated the notes on the Serial Number Quantities item panel to say that it can be configured to display for FIFO items only, and that the Show Alternates button can displayed on any item details panel configuration

"Serial Number Quantities Item Panel"

April 2018

Documented the View All button on the View Orders page to view all orders on a single page

"View Orders"

April 2018

Added extra fields that can now be added to order acknowledgement emails

"Do customers receive an order acknowledgement?"

April 2018

Added information about supply chain orders in the Type and Invoice No fields on the View orders screen

"View Orders"

March 2018

Added a new topic on viewing contracted items

"View My Contracted Products"

March 2018

Updated the topic on viewing specials to document the products displayed, the change in the way the screen is displayed, and the search box which allows you to search for items within the specials list

"View Specials"

March 2018

Added information that a search box is now displayed on the Favourites screen which allows you to search for items within the favourites list

"Favourites"

March 2018

Added information about checking tile shade quantities when users enter a quantity for a tile product

"Tile Company Item Panel"

February 2018

Added a note that the list view and grid view screens can be configured by Micronet staff to display additional details, e.g. packs per carton quantities or reorder quantities where items must be ordered in multiples of a quantity

"List View"

"Grid View"

February 2018

Added information that if a user changes the quantity of an item on an order during checkout and the site has been configured for reorder quantities, Micronet will round up the quantity and display a message

"Checkout"

December 2017

Added a note that the email address to which customer inquiries are sent can be configured to a warehouse email address

"Sending Email Inquiries"

December 2017

Added a note that the Order Number field can be renamed to PO / Order Number if required

"Delivery Confirmation and Payment"

November 2017

Updated the display of the maximum stock on hand value when using SOH display option 3

"Option 3"

November 2017

Added a Mobile Phone number field to the user Admin screen

"Adding Users"

November 2017

Added a note that you need to enter a verification code when logging in if Micronet ECOM is set up for two-factor authentication

"Logging in to Micronet ECOM"

October 2017

Updated the Salesperson field to Salesforce Code and added more information about the field

"Adding Users"

October 2017

Added a note that commas are removed from the Special Instructions fields before the text is converted to Micronet UDQs, and that the Special Instructions and due date can be hidden if required

"Delivery Confirmation and Payment"

August 2017

Added a note that Account or Cash customers can now pay for orders at the checkout if Micronet ECOM is configured for this

"Delivery Confirmation and Payment"

August 2017

Updated the name of the Save my special instructions check box to Save my special instructions for future orders to make it clearer that you don't need to tick this box unless you want to use the special instructions again

"Delivery Confirmation and Payment"

July 2017

Added information about the Upcoming Shipments details which are available on the tile company item details panel

"Tile Company Item Panel"

July 2017

Updated the procedure for sending email inquiries to show that you can now send general email inquiries as well as item inquiries

"Sending Email Inquiries"

July 2017

Updated the default address on the Confirm delivery details screen which is now the customer's postal address

"Delivery Confirmation and Payment"

May 2017

Added information that you can run the log report for a single day and that you can now reprint orders from the log report screen

"Log Reports"

March 2017

Added a note about the new Stock Status column on the In my cart screen

"Checkout"

March 2017

Expanded the note on configuring Micronet ECOM to allow/prevent editing of delivery addresses

"Delivery Confirmation and Payment"

March 2017

Added a note that Micronet staff can configure the item details panel so the item image displays at either the top or bottom, and that the panel can also be configured to display the recommended retail price

"Item Details Panel"

March 2017

Added information that there can now be up to seven images available for viewing for each item

"List View"

"Grid View"

March 2017

Added information that you can now email item inquiries to the online store when placing an order, viewing favourites or checking out

"Sending Email Inquiries"

"Favourites"

"Checkout"

February 2017

Added a new FAQ on overriding default debtor prices and price breaks

"Can web specific prices override debtor default prices and price breaks?"

January 2017

Added more detail about each of the stock on hand display options

"Stock on Hand Display Options"

December 2016

Added a note that Micronet now displays a message when a delivery address has been added or updated

"Delivery Confirmation and Payment"

December 2016

Added a note that the Add to Favourites button is highlighted when an item has been flagged as a favourite

"Add to Favourites"

December 2016

Added more information on image size and quality

"List View"

"Grid View"

December 2016

Added a note that order quantities are rounded up if required when sites are configured to apply reorder quantities

"Placing an Order in List View"

"Placing an Order in Grid View"

December 2016

Added a note that previous search text is cleared when doing more than one search in a session

"Searching for Items"

December 2016

Added a topic on a new format available for the item details slide-out panel

"Serial Number Quantities Item Panel"

November 2016

Added a note that Micronet ECOM warns when invalid items have been loaded from a CSV file via the Quick Add option

"Load CSV File"

November 2016

Added a note that users can switch between List View and Grid View if required

"List View"

"Grid View"

November 2016

Added a new appendix for frequently asked questions

"Appendix 1: FAQs"

November 2016

Added a note with more explanation of how item searches work in Micronet ECOM

"Search Example"

October 2016

Added a note that if you select the central debtor account when viewing account details, Micronet will display invoices, history or backorders for all debtor accounts

"My Account"

October 2016

Added a note that a CSV file may contain extra columns after the item number and quantity but those columns will be ignored

"Load CSV File"

October 2016

Added information that Micronet Admin users can view all debtors in a Micronet ECOM system

"Adding Users"

October 2016

Added information in the Order No field that if you don't enter an order number, the order number defaults to WEBORDER

"Delivery Confirmation and Payment"

September 2016

Added a new appendix on configuring and using the Salesforce feature

"Appendix 2: Salesforce Feature"

June 2016

Replaced all screenshots with screens from the Micronet demo system

Whole of manual

May 2016

Added to online manuals

Whole of manual